Introduction & Scope 
This Privacy Policy explains how www.cottageemporium.in, https://shoponline.cottageemporium.in/, and related services operated by Central Cottage Industries Corporation of India Ltd. (“CCIC”) collect, use, store, protect, and disclose personal and business information obtained from users (“you”, “user”). This Policy applies exclusively to CCIC’s own network of marketplaces and Services and does not apply to third-party websites, applications, or services that may be linked from this website. By accessing or using these Services, you expressly consent to the terms of this Privacy Policy.

Information We Collect 

CCIC collects information in the following ways:

User-Provided Information

When you register for an account or interact with the Services, we may ask you to provide personal and business information such as:

• • Name, email address, postal address;
• • Business information and trade details;
• • Any other information you voluntarily provide.

Upon registration, users cease to remain anonymous and are deemed to have granted CCIC the right to display their business and personal information across its marketplaces, including business directories, trade leads, and catalogues.

Automatically Collected Information

When you use our Services, certain technical information is automatically collected through server logs and tracking technologies, such as:

• • IP address;
• • Browser type and device information;
• • Pages accessed and dates/times of access.

This data helps us maintain website security, analyze trends, and improve user experience. 

Promotional Data

Where personal information is collected in connection with promotions, contests, or third-party marketing activities on the CCIC network, we will notify you in advance if your information is to be shared. Participation in such promotions remains entirely voluntary. 

Types of Data Collected

The data CCIC collects is broadly classified as:

• • User-Provided Information: Mandatory and optional details submitted during registration or service use.
• • Tracking Information: Automatically collected technical data as you navigate the website.

Use of Information 

Information collected by CCIC may be used to:

• • Personalize user experience and customize content;
• • Provide products, services, and support;
• • Improve website functionality, features, and performance;
• • Send communications about services, updates, newsletters, or promotions.

We do not use personal information for purposes outside the scope of this Policy without explicit consent.

Sharing and Disclosure of Information 

CCIC does not sell or rent personal information to advertisers or unrelated third parties except under the following circumstances:

• • Where disclosed at the time of data collection or with user consent;
• • To provide products or services requested by you;
• • To comply with legal obligations, court orders, or lawful government requests;
• • To investigate or prevent fraud, illegal activities, security threats, or breaches of our terms;
• • To share information with CCIC group companies, subject to their privacy policies.

In all cases, personally identifiable information is never used or shared for unrelated purposes.

Advertisements and Business Enquiries  

To provide Services at no cost, CCIC may display advertisements based on user behaviour and visitor trends. Information may be used for targeted communications, newsletters, and promotional mailers. Once business information appears on the CCIC network, you may receive business enquiries from third parties, which CCIC does not regulate or control.

User Communications

From time to time, CCIC may send emails related to its products, services, offerings, or third-party content that could be of interest to users. These communications are sent by CCIC or its authorized agents under confidentiality obligations.

Account Updates and Deactivation  

Users can update their account information by logging into the website or by submitting a request . Updates may take up to 30 days to reflect due to verification and technical processes.

Users can request deletion or deactivation of their account. Residual information may be retained in archived records, and access to member-only Services will cease upon deactivation. 

Data Security

CCIC implements reasonable administrative, physical, and technical safeguards to protect user information against unauthorized access, loss, or misuse. Users are advised to log out after each session, especially on shared or public devices. 

Despite best efforts, no method of data transmission over the Internet is guaranteed entirely secure. Users acknowledge that information transmitted online is done at their own risk.

Users should also be aware that information posted publicly may result in unsolicited communications from third parties.

Change in Privacy Policy 

By using this website, you consent to the collection and use of information in accordance with this Privacy Policy. CCIC reserves the right to modify or update this Policy from time to time.

Any material changes will be notified either by:

• • Posting a notice on the website; or
• • Communicating to the primary registered email address.

Such changes will be communicated at least seven (7) days prior to implementation. 

Your Consent

By accessing and using this website, you expressly consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy and applicable law.

Service-related communications may include announcements, administrative messages, and newsletters. Appropriate safeguards are maintained to protect your personal information, and access to account information is protected by your password and login credentials.