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FAQs

01. Account Management : How do I Register? 
All you need to do is to fill up the Registration form. This will enable you to shop online and for all future references. If you have not registered already then the form appears automatically when click the 'buy now' option from the shopping cart. 
 
02. Shopping @ Cottage : How to shop @ cottage? 
Step 1 : After selecting the item of your choice, click on 'Buy Now' link provided next to the item details. You can Remove or Change the quantity of any item in your cart. The total value would be calculated automatically. 
 
Step 2 : After adding all the items you wish to purchase, click on the link 'Buy now'. If you are a first time shopper, you will have to register with us by creating a new account and filling in the personal information in the fields provided. If you are a repeat shopper, you will have to log in using your login name and password. 
 
Step 3 : After conformation of your delivery address the shopping cart would shift you to the payment gateway for your payment. It is advisable to make a note of the order number as a reference for any further communication with us. 
 
03. Delivery : Do you deliver worldwide? 
All items are delivered worldwide using International courier & shipping service or Indian Postal Service. In India for delivery of products we use Speedpost of Indian Postal Service. However, certain items listed on site are not for online shopping. You may contact us for purchase of those items. 
 
04. Safety : Is it safe to shop @ cottage? 
CCIC website is secured through SSL security certificate.
 
05. Search : How do I search for the product of my interest?
Enter the keyword in the box. The keyword can either be a product (e.g. artifact, necklace, etc.) or a category (e.g. marble, wood etc.). This would display all thumbnails images of all the products matching the keyword. 
 
06. Customer Service : How do I get in touch with Cottage for any help? 
For questions or suggestions related to Shopping, you can get in touch with our Customer Support Team by sending an email at support@cottageemporium.in. 
 
07. What is CCIC? 
Central Cottage Industries Corporation of India Limited (CCIC), is a Govt of India undertaking under Ministry of Textiles, since 1952. CCIC operates retail showrooms in Secunderabad, Patna, Varanasi (Airport & TFC Craft Museum), Kevadia (Gujarat) . CCIC also has showrooms on franchisee basis in Gurgaon, Patna, Rajgir and in Denmark (Copenhagen). CCIC's showrooms open on all 7 days of the week from 10:00 AM to 07:00 PM.


08. What are the products dealt with by CCIC? 

CCIC’s product range includes, shawls, sarees, dress fabrics in cotton and silk, art Objects, Toys, Lamps, Carpets (woollen and Kashmiri silk), Brassware, Bronze, Stoneware, Marble, pottery, Ready-to-wear for men, women and children, candles, incense sticks, papier machie products, carved furniture, traditional paintings etc. 

 

09. How does CCIC source its products? 

CCIC deals in high quality merchandise sourced directly from artisans, weavers and craftspersons. CCIC exercises strict quality control parameters in the selection of merchandise.